European law requires you as a web user to be informed about cookies on websites. We describe the use of cookies and privacy on getbetteronline.co.uk

Who we are

Name: Get Better Online, by Evie Martin 

Website: https://getbetteronline.co.uk

Address: Galtenesvegen 16, 5918 Frekhaug

Email: hello@getbetteronline.co.uk

Phone: +47 981 84 961

What personal data we collect and why we collect it

  • When you send a booking through our website form, we will contact you to answer the inquiry. GetBetterOnline.co.uk collects the received contact information in order to make a booking. We store your inquiries for reference afterwards. You can request that these be deleted. We only collect this data upon the visitors consent by sending their contact information in order to make an appointment booking. Getbetteronline.co.uk do not collect any information about the visitors health or reason for booking.
  • If you contact us by email we collect personal identification information (name, email address) and any other information you send directly to us;
  • Social media username when you contact us through social media platforms;

Cookies

  • We use cookies. Cookies are small information files that are left on your computer in order for our service to work best. The information we collect, we use to analyze visitor trends so that we can see if the site is working properly and to improve the site. The cookie feature can be turned on and off in most browsers through a menu option such as “settings”, “security” etc. If you turn this off, you can still use our website, but some features will not work optimally.
  • WordPress
  • Google Analytics
    • We want to offer our user good and relevant websites. It is therefore important for us to access information about the user pattern of those who use the website. None of this information will be used to identify individuals.
    • In order to analyze usage patterns, cookies are sent to Google Analytics. Users’ IP addresses are anonymized. Google websites provide an explanation of which cookies are used for what purposes.
    • These Google Analytics cookies are used on the website:
      __utma
      __utmb
      __utmt

Embedded content from other websites

  • No

With whom we share your information

We do not share any information about visitors to our website with external actors other than the experts or mentors listed on our website. We only share information sent by you as a visitor if you send an e-mail/booking to an expert or mentor listed on getbetteronline.co.uk.

How long we keep information about you

  • Analysis data: 1 year
  • This website creates and stores an activity log that captures the IP address, user name, email address, and track user activity (such as when a user writes a comment). The information will be stored locally for 30 days and externally for 1 year. Information about external logs cannot be deleted for security reasons.
  • The information sent through our booking form is stored on secure email and our wordpress server. This information will be kept for up to 1 year. If you wish for this information to be deleted, contact getbetteronline.co.uk

Your rights with respect to information we hold about you

If you have sent a booking through our form, you may request an export file containing the personal information we hold about you, which includes all the data you have provided to us. You may also request that we delete all personal information we hold about you, which does not include information we are required to store for administrative, legal or security reasons. Any data exchanged with one of the experts/mentors listed on our website is the responsibility of that expert/mentor. Please contact the expert/mentor if you wish to access the any personal information they could have.

If you are a expert/mentor and wish to be removed from our list, then please contact us.

Where we send/store information about our customers

  • Patient information is stored in a patient record system by the expert the patient have booked consultations with. To see what information this is or to enquire about what patient record system is used, contact the expert.
  • getbetteronline.co.uk is not responsible for the handling of patient data between patient and expert/mentor.
  • The information sent through our booking form is stored on Gmail secure email and our wordpress server. This information will be kept for up to 1 year. If you wish for this information to be deleted, contact getbetteronline.co.uk
  • If you contact us through email or social media, your data will be stored securely on Gmail, Instagram, Twitter and Facebook. These are all trusted platforms, with password protection

Our data leak routines

If the company experiences a breach of the data protection provisions, the most important thing is that any situation is taken seriously and that measures are immediately taken to clarify what has happened and the extent of it.

Should this occur, we will implement one or more of these measures:

  • Limiting the crisis and preparing a scope assessment
  • Assess the extent of this specific privacy violation
  • Notify involved parties
  • Initiate harm-creating measures

What third parties we receive information from

We receive information from the expert/mentor listed on the website in order to present them on the website. There is no patient or user information shared with us from any third party.

Communication and marketing

getbetteronline.co.uk is not responsible for any communication between patient and expert/mentor. The only communication from getbetteronline.co.uk is for the purposes of operating the service (eg confirmation of appointments or reminders, etc.). Getbetteronline.co.uk will not use any collected data for direct marketing purposes.